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FAQs

FAQs: FAQ

Do you ship internationally?

Not currently. However if you are overseas and are interested in purchasing a piece of art; please get in touch and we can discuss possible shipping.

What mediums do you use?

My artwork consists mainly of acrylic paint. I also paint using watercolours and alcohol inks.

What is your Return Policy?

I do not generally offer returns, however if you have simply changed your mind, please get in touch within 24 hours of purchasing your artwork. If for any reason you are unsatisfied with your purchase please get in touch within 24 hours of receiving your artwork so I can work to resolve your concerns.

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Refunds will only be issued where my artwork is in breach of the description offered for each piece online. Refunds will be given strictly at the discretion of Tanya Weakley.

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If a refund is approved the artwork must be shipped and delivered back to Tanya Weakley within 14 days from the date of delivery.

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Note: The customer is liable for all shipping costs associated with the return of the artwork.

When can I expect my artwork to arrive?

Once purchased; all artwork will be dispatched within 5 working days. All artwork will be sent via 1st class special delivery.

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Please be aware that if I am away, there maybe a slight delay to this, however you will be notified if that is the case upon purchase.

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